apply for service

How to transfer the water and/or wastewater service of a pre- owned home to a new member.

When a *NEW MEMBER of the Emerald Bay Club/Emerald Bay Homeowners Association purchases an existing pre-owned home  from a current member of The Emerald Bay Club/Emerald Bay Homeowners Association, several steps must be completed in order to transfer and receive permanent water and wastewater service.

First, it is recommended that you review the "Rates and Fees" section of this webpage before you make application. The fees for transfer of service to a new member are different from the fees to transfer service to a current member.

The next step is to apply to the Emerald Bay Municipal Utility District for TEMPORARY WATER AND WASTEWATER SERVICE.

Select and print the following documents:

1) Application for Transfer of Water and/or Wastewater Service

2) Water Service Agreement

3) Wastewater Service Agreement

Complete all three documents and bring them to the District office at following address:

Emerald Bay Municipal Utility District

155 La Salle Drive

Bullard, TX 75757

Phone: (903) 825-6960

Fax: (903) 825-7589

 

The District office is open Monday thru Thursday, between 12:00 noon and 2:00 PM to apply for new service and pay the required fees. Transfer fees due at the time of application.

Once application for service has been completed and all "Transfer Fees" are collected, you will be granted TEMPORARY WATER AND WASTEWATER SERVICE.

Before permanent service is granted, the service address must have a Customer Service Inspection (CSI) performed by a Texas State Licensed CSI Inspector. If the service location fails to pass the CSI, the service address must be brought into compliance with the current state laws and/or local District ordinances for service to continue.

Additionally, any existing or new backflow devices required by the Customer Service Inspection (CSI) must be inspected and certified by a Certified Backflow Assembly Tester to be in proper working order. A separate Backflow Test and Maintenance Report is required for each backflow device required by the CSI Inspection Report.

Please print the forms below and give them to the inspectors/testers when the Customer Service Inspections and Backflow Tests are performed. The district requires that the inspectors/testers use the District approved forms.

IMPORTANT NOTE: CSI Inspections and Backflow Test and Maintenance Reports MUST be completed and on file at the District office within (30) thirty days of application for service to continue.

1) Customer Service Inspection Report

2) Backflow Test and Maintenance Report

Please take a few moments to familiarize yourself with "Ordinances and Rules" section of this webpage.

If you have any questions regarding this process or any other issue, please feel free to contact a district officer directly.

* A New Member is defined as a person or persons that has applied for membership, been accepted to Emerald Bay Club and Emerald Bay Homeowners Association, and is in the process of purchasing real property within the Emerald Bay Municipal Utility District.

 
 
 
 
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